One platform for support, delivery, and AI-powered operations
From ticket triage to sprint planning and team analytics — SuportaHub connects your support and delivery workflows in one workspace.
AI Ticket Triage
Incoming tickets are automatically categorized, prioritized, and routed by AI — before your team even opens them.
AI Summaries & Actions
Every ticket gets an AI-generated summary and suggested next action. Your team spends time resolving, not reading.
Sprint & Project Planning
Combine support tickets and delivery tasks in one shared backlog. Plan sprints, assign work, and track progress together.
Timelogs Connected to Real Work
Track time directly against tickets, tasks, and projects. Generate accurate reports for billing or internal review.
KPI & Team Insights
Real-time dashboards for response times, resolution rates, and sprint health — with AI-powered performance summaries.
Internal Collaboration
Discuss tickets and tasks with your team in context. Mentions, comments, and threads keep everyone aligned.
Built and hosted in Europe. End to end.
Every component of SuportaHub runs on trusted European providers. Your data never leaves European servers — not your tickets, not your team data, not your email.
Hosted on Hetzner
Both the application and all customer data are hosted on Hetzner — a leading German cloud provider with servers in Europe.
Email via Lettermint
All transactional emails and notifications are delivered through Lettermint, a European email infrastructure provider.
AI powered by Mistral
Our default AI features run on Mistral — a European AI model built for performance and privacy. No US-based AI processing by default.
Your data stays in Europe
We do not use US-based cloud infrastructure for your data. All processing and storage happens within European data centers, by default.
Trusted by teams across Europe
Growing businesses use SuportaHub to manage support, projects, and delivery. Here's what one of our customers has to say.
"SuportaHub made managing our customer requests so much easier. It's clear, fast, and we love that our data stays in Europe. Exactly what we were looking for."