New Release v2.4

Manage your support tickets
faster than ever before.

Streamline your workflow with SuportaHub. Organize projects, track time, and handle customer feedback in one unified platform — designed for efficiency and built on European infrastructure.

Powerful Features

Everything you need to succeed

From ticket management to sprint planning, SuportaHub provides a

comprehensive suite of tools for modern support teams — hosted entirely in Europe.

Ticket Management

Efficiently track and resolve customer issues. Filter by status, assignee, or priority with our intuitive list view.

#000012 Log pause optionOPEN
#000013 Actual Time checkIN PROGRESS

Sprint Management

Organize your team's workload into sprints. Set due dates, assign tasks, and visualize progress.

Sprint Progress85%

Detailed Timelogs

Accurate time tracking for every ticket. Monitor billable hours and generate reports effortlessly.

  • Start/Stop timer
  • Manual entry
  • Billable status

Team Management

Manage users, roles, and permissions. Assign dedicated agents to specific clients or projects.

+5

KPI Dashboard

Visualize performance metrics. Track resolution times, ticket volume, and customer satisfaction.

Multi-Language

Built for European teams. Full support for English, Dutch, French, and German — with more languages on the roadmap.

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Integrations

Connect the tools your team already uses. SuportaHub integrates with GitLab for issue tracking, AppSignal for monitoring, Slack for notifications, and handles email delivery through Lettermint — all European-first.

GitLab
AppSignal
Email via Lettermint
Slack

Webhook Settings

Connected to 2 services

Active
G
GitLab Notifications
A
AppSignal Notifications
S
Slack Notifications