Cookies Policy
Last updated: February 25, 2026
This Cookies Policy explains what cookies are, how Suporta uses them, and the choices you have regarding their use. By continuing to use our platform, you consent to our use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to the website owners. Similar technologies such as web beacons, pixel tags, and local storage may also be used for the same purposes.
2. How We Use Cookies
We use cookies to keep you signed in, remember your preferences, understand how you use our platform, and help us improve our product. Below is a breakdown of the types of cookies we use.
3. Types of Cookies We Use
These cookies are essential for our website to function correctly. They enable core features such as security, authentication, and session management. You cannot opt out of these cookies.
Examples
- Session authentication token
- CSRF protection token
- Load balancer preference
These cookies help us understand how visitors interact with our platform by collecting anonymised usage data. This allows us to improve performance and user experience.
Examples
- Page view counts
- User flow tracking
- Error monitoring
These cookies remember your preferences and personalise your experience — such as your preferred language, theme, or region settings.
Examples
- UI theme preference
- Language / locale setting
- Dismissed notification state
These cookies may be set by our advertising partners to build a profile of your interests. We do not currently use marketing cookies, but this may change in the future.
Examples
- Ad click attribution
- Retargeting pixel
4. Third-Party Cookies
Some cookies on our platform are placed by third-party services that appear on our pages, such as analytics providers or embedded content. These third parties have their own privacy and cookie policies, and we have no control over them. We recommend reviewing the privacy policies of any third-party services you interact with.
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
- Session cookies are temporary and are deleted when you close your browser.
- Persistent cookies remain on your device for a set period or until you delete them manually.
6. Managing & Disabling Cookies
You can control and manage cookies in several ways. Most web browsers allow you to:
- View the cookies stored on your device and delete them individually or in bulk.
- Block third-party cookies.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
Please note that disabling certain cookies may affect the functionality of our platform, particularly strictly necessary cookies which are required for authentication and security.
For guidance on managing cookies in your browser, visit your browser's help documentation:
7. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our practices. When we do, we will revise the "Last updated" date at the top of this page.
8. Contact Us
If you have any questions about our use of cookies, please contact us: